Cooper's Crabs ("we," "us," or "our") operates the website located at cooperscrabs.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us to place an order. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include your name, email address, phone number, and any message content you choose to share. We do not collect payment card information — all transactions are handled in person at pickup.
When you visit our Site, certain information may be collected automatically by standard web technologies, including:
This information is used in aggregate form to understand how visitors use our Site and to improve its content and performance. It is not linked to any personally identifiable information.
Our Site may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences and understand site traffic patterns. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.
We may also use third-party services such as Google Analytics, which may set their own cookies to collect anonymized data about Site usage. These third parties have their own privacy policies governing the use of such information.
We use the information we collect for the following purposes:
We do not sell, trade, rent, or otherwise transfer your personal information to outside parties. We may share information in the following limited circumstances:
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. Contact form submissions and order inquiries are generally retained for up to 12 months and then securely deleted.
We use commercially reasonable administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our Site may contain links to third-party websites, including our Facebook and Instagram pages. We have no control over the content or privacy practices of those sites and encourage you to review their respective privacy policies before providing any personal information.
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
We reserve the right to update this Privacy Policy at any time. Changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the Site following any changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
This Privacy Policy was prepared for Cooper's Crabs, a small family-owned crab stand in Arnold, Maryland. It is intended to provide clear, honest information about our data practices.